1. Shipping Coverage
We currently ship across India. For international shipping, please contact us before placing your order.
2. Order Processing Time
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Orders are typically processed and dispatched within 1-3 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed the next working day.
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Custom or made-to-order jewellery may require additional processing time, which will be communicated at the time of order.
3. Delivery Time
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Standard delivery time is 5–10 business days, depending on your location and the shipping partner.
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In remote or less accessible areas, delivery may take slightly longer.
Note: Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or festivals.
4. Shipping Charges
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We offer Free Shipping across India on all prepaid orders.
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In case of Cash on Delivery (COD), an additional fee may apply. (COD availability will be shown at checkout.)
5. Order Tracking
Once your order is shipped, you will receive an email or WhatsApp message with the tracking number and courier details. You can track your shipment online using the provided tracking link.
6. Packaging and Insurance
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All orders are securely packaged in tamper-proof boxes to ensure they reach you in perfect condition.
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High-value shipments are fully insured until delivery.
7. Delayed or Lost Shipments
In the rare event that your order is delayed or lost:
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Please contact us immediately at naulakhajewellersmoga@gmail.com or call us at +91-98154 21299.
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We will coordinate with the courier partner and assist you in resolving the issue.
8. Address Accuracy
Please ensure your shipping address and contact details are accurate while placing the order. We are not responsible for delays or failed deliveries due to incorrect information.
9. Contact Us
For any shipping-related queries or concerns, feel free to get in touch:
Naulakha Jewellers Moga
📧 Email: naulakhajewellersmoga@gmail.com
📞 Phone: +91-98154 21299
🌐 Website: www.naulakhajewellersmoga.com